Johannesburg, South Africa – With a speaker panel consisting amongst others Experian, Digital Solutions Group, Mint Management Technology, Keystone Consulting, Fiserv, Pypestream, KingJames Digital, Azuka the Digital Customer Engagement & KYC Conference is once again set to attract a full delegate house.
By attending the conference, to be held on 7 & 8 March 2018 at the Indaba Hotel, Johannesburg, delegates will find out more how banks, insurance companies and other players in the financial industry can learn how to create the optimal customer journey, making each step and touch point in the buying cycle steam lined, efficient and personalised.
Some of the themes to be addressed in the programme include the current landscape of customer environment, strategy development and digital sales as well as knowing your customer (KYC), technology and future predictions for 2018 and beyond.
Targeting financial professionals dealing with customer engagement, the programme will highlight challenges, opportunities and the latest developments regarding digital channels and customer relationships.
Conference Project Manager, Michandre Malan, said banks and other financial institutions must engage customers at every stage of their purchase journey. By using digital channels, it will make the customer journey for financial institutions a reality, and improve customer on-boarding, cross-selling and retention.
Malan said the event is aimed at professionals from the financial sector dealing with CRM, customer value management, customer insights & analytics, customer on-boarding, marketing and social media, customer engagement, customer segmentation and sales, digital marketing and channel management.
• Normal Registration fee: R9 100.00 + VAT = R10 374.00
• 12% Discount: Group registration fee for 3 or more delegates: R8 008.00 + VAT = R9 12.12 p.p.
• 20% Discount Group registration fee for 5 or more delegates: R 7 280.00 + VAT = R8 299.20 p.p.
To register contact TCI on +27 (0) 11 803 1553 or e-mail the Project Manager: Michandre Malan at email@example.com or visit www.tci-sa.co.za.